Frequently Asked Questions
Everything you need to know about Gritti Fragrances, shipping, and our artisanal collection.
What makes Gritti Fragrances unique compared to other niche brands?
Gritti Fragrances is a family-owned house rooted in Venetian heritage. We use traditional techniques and rare, high-quality raw materials to create complex scents that tell the story of the Gritti family history and the art of Italian perfumery.
Do you offer international shipping?
Yes, we ship our fragrances worldwide. Shipping costs and delivery times vary depending on the destination. Please note that due to international regulations on alcohol-based products, some regions may require specialized courier services.
Can I return a fragrance if I don't like the scent?
For hygiene and safety reasons, we can only accept returns on unopened products in their original cellophane packaging within 14 days of delivery. We recommend purchasing our discovery sets or samples before committing to a full-sized bottle.
Are Gritti Fragrances cruelty-free?
Yes, we are committed to ethical practices. None of our finished products or raw ingredients are tested on animals, and we work closely with suppliers who uphold these same standards.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the essential oils, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations. Keeping the bottle in its original box is an excellent way to protect the scent.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and processed through a secure gateway to ensure your data is protected.